Submitting Your Notice of Claim

If you believe you have experienced injury, loss, or damage involving the District of Sooke, you may be required to submit a Notice of Claim.

A Notice of Claim is a formal written notice that provides details about an incident and the damages being claimed. Submitting this notice is an important first step before any legal action can be taken.

Please be aware that strict deadlines apply. We encourage you to review the information below and submit your claim as soon as possible. 

You may need to submit a Notice of Claim if you intend to pursue a claim against the District of Sooke for:

  • Property damage
  • Personal injury
  • Financial loss

If you are unsure whether you should submit a Notice of Claim, you may wish to seek independent legal advice.

Please note: 

  • Notice deadline: A claim must be submitted within 2 months of the date the damage occurred.
  • Legal action deadline: Starting a legal action must generally happen within 6 months. 

These deadlines are set by provincial law and are strictly applied. Failure to submit your notice within this timeframe may affect your ability to proceed with a claim.

Step 1: Complete the Form

Fill out the Notice of Claim form with as much detail as possible, including:

  • Date and time of the incident
  • Location of the incident
  • Description of what occurred
  • Description of damages or injuries
  • Your contact information

Step 2: Submit Your Notice

Submit your completed Notice of Claim using one of the following methods:

District of Sooke 
Attention: Corporate Services 
2205 Otter Point Road 
Sooke, BC V9Z 1J2 
Email: corp@sooke.ca 
Fax: 250-642-5660 

Please clearly mark your submission “Notice of Claim.” 

Use the Notice of Claim Form to ensure information is provided in full. 

Your written notice should clearly include: 

  • Your full name, address, phone number, and email
  • The date and exact location of the incident
  • A detailed description of what happened
  • A description of the damage, loss, or injury
  • Photos, invoices, repair estimates, or other supporting documents (if available) 

Providing complete and accurate information helps us review your claim more efficiently. In particular, if your claim is passed to the Municipal Insurance Association, if they do not have your email address they will have to send any messages by Canada Post, which can be significantly slower. 

Once your Notice of Claim is received:

  • It will be reviewed by the District and/or its insurer
  • You may be contacted for additional information
  • The District will assess the claim in accordance with applicable policies and legislation

Submitting a Notice of Claim does not mean that a claim has been accepted.

In certain circumstances, municipalities are not legally responsible for damages, including some situations involving infrastructure systems such as: 

  • Roads
  • Sewer systems
  • Water or drainage systems
  • Dikes 

Each claim is reviewed individually based on the facts and applicable law. 

District staff cannot provide legal advice. 

Need additional assistance?

If you have questions about submitting your Notice of Claim, please contact Corporate Services:

Contact Us

District of Sooke
2205 Otter Point Road
Sooke, BC V9Z 1J2 


Hours: Mon-Fri 8:30am – 4:30pm
Phone: 250-642-1634

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